Citi Entertainment Alexa Skill and Google Agent

Citi Entertainment Alexa Skill and Google Agent

Citi's Entertainment brand needed an easy, cross-platform way to search concerts and events using Amazon Alexa and Google Voice.

We created an Alexa Skill and a Google Voice Agent that used the same conversational flow, and shared a common database and custom backend system.

The Entertainment Voice Agent we created allowed users to search for concerts and events, get information about artists, and find out about upcoming shows.

Technologies Used

Alexa Skills Kit
Google Actions
Node.js
Custom Backend

Project Categories

Creative Tech
Voice & AI
FinTech
Entertainment
Project Overview
Timeline
2020 - 2021
Client
Citi Entertainment
Agency
Publicis
Key Results & Impact
  • Cross-platform voice search for concerts and events
  • Unified conversational experience on Alexa and Google
  • Shared backend and database

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